The Institute of Banking Personnel Selection (IBPS) has released the recruitment notification for Customer Service Associate (CSA) posts under the Common Recruitment Process (CRP CSA-XVI). A total of 11,403 vacancies have been announced for the Clerical Cadre in participating public sector banks.
Graduates who are looking for a banking sector government job can apply online for the IBPS CSA Recruitment 2026. The online application process has started from 1st August 2026, and eligible candidates can submit their applications up to 21st August 2026.
The recruitment process will include Preliminary and Main examinations. The Preliminary Examination is scheduled for 10th and 11th October 2026, while the Main Examination is expected to be conducted on 27th December 2026.
Candidates can check the complete details of IBPS Clerk Recruitment 2026, including vacancy details, eligibility criteria, application fee, salary, examination centres, important dates and application procedure below.
IBPS Clerk Recruitment 2026 – Overview
| Particulars | Details |
|---|---|
| Recruiting Organization | Institute of Banking Personnel Selection (IBPS) |
| Name of Examination | IBPS CRP Customer Service Associate – XVI |
| Name of Post | Customer Service Associate (CSA) |
| Total Vacancies | 11,403 Posts |
| Vacancies in Assam | 349 Posts |
| Vacancy Year | 2027–2028 |
| Educational Qualification | Graduate |
| Age Limit | 20 to 28 Years |
| Application Fee | ₹850 / ₹175 for eligible reserved categories |
| Application Mode | Online |
| Application Start Date | 1st August 2026 |
| Last Date | 21st August 2026 |
| Preliminary Exam | 10th & 11th October 2026 |
| Main Exam | 27th December 2026 |
| Provisional Allotment | March 2027 |
IBPS Clerk Vacancy Details
IBPS has announced 11,403 Customer Service Associate vacancies for the upcoming recruitment cycle.
Category-wise Vacancy
| Category | Vacancies |
|---|---|
| UR | 4,740 |
| SC | 1,910 |
| ST | 942 |
| OBC (NCL) | 2,815 |
| EWS | 996 |
| Total | 11,403 |
State-wise IBPS CSA Vacancy
The vacancies are distributed across different States and Union Territories.
| State / UT | Vacancies |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1,414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1,051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1,731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
IBPS Clerk Vacancy in Assam
Candidates applying for Assam can check the bank-wise vacancy distribution below.
| Participating Bank | Assam Vacancies |
|---|---|
| Bank of Baroda | 36 |
| Canara Bank | 55 |
| Indian Overseas Bank | 8 |
| UCO Bank | 12 |
| Bank of India | 0 |
| Central Bank of India | 54 |
| Punjab National Bank | 102 |
| Union Bank of India | NR |
| Bank of Maharashtra | 2 |
| Indian Bank | 40 |
| Punjab & Sind Bank | 30 |
| Total | 349 |
IBPS Clerk Eligibility Criteria
Candidates must fulfil the prescribed eligibility requirements before submitting the online application.
Nationality
Applicants must satisfy the nationality/citizenship conditions prescribed by IBPS. Eligible candidates may include:
- Citizens of India
- Subjects of Nepal
- Subjects of Bhutan
Candidates should refer to the official notification for complete nationality provisions.
Age Limit
The applicant’s age should be between 20 and 28 years as on 1st August 2026.
The candidate should have been born between:
2nd August 1998 and 1st August 2006, both dates inclusive.
Age Relaxation
Upper-age relaxation is available to eligible categories as per applicable government rules.
| Category | Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC-NCL | 3 Years |
| PwBD | 10 Years |
Educational Qualification
Candidates must possess a Bachelor’s Degree in any discipline from a university recognised by the Government of India or an equivalent qualification recognised by the Central Government.
Applicants must have their valid mark sheet or degree certificate confirming that they have completed graduation on or before the date of online registration.
Candidates will also be required to mention the percentage of marks obtained in graduation while completing the online application.
Computer Knowledge
Candidates are required to have basic computer literacy.
Applicants should have any one of the following:
- Certificate in computer operations/language
- Diploma in computer operations/language
- Degree involving computer-related studies
- Computer/Information Technology as a subject at High School, College or Institute level
Local Language Requirement
Candidates applying for a particular State or Union Territory should have proficiency in the specified local language of that State/UT.
The candidate should be able to:
- Read
- Write
- Speak
- Understand
the applicable local language.
For Assam vacancies, candidates should check the official notification for the prescribed language requirement.
IBPS Clerk Salary
The Customer Service Associate post carries the following basic pay scale:
₹24,050 – 1,340/3 – 28,070 – 1,650/3 – 33,020 – 2,000/4 – 41,020 – 2,340/7 – 57,400 – 4,400/1 – 61,800 – 2,680/1 – ₹64,480
Apart from the basic pay, selected candidates may receive various allowances and benefits as applicable under the rules of the participating bank.
IBPS Clerk Application Fee
The category-wise application fee is given below:
| Category | Application Fee |
|---|---|
| SC / ST / PwBD / Ex-Servicemen | ₹175 |
| Other Candidates | ₹850 |
The above fees are inclusive of applicable GST.
Payment Mode
The application fee can be paid online using available payment options such as:
- Debit Card
- Credit Card
- Internet Banking
- IMPS
- Cash Card
- Mobile Wallet
IBPS Clerk Exam Centres in Assam
Candidates from Assam can choose from the following examination centres, subject to availability.
Preliminary Examination Centres
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
- Tezpur
Main Examination Centres
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
IBPS Clerk Selection Process
The selection process for the Customer Service Associate post consists of the following stages:
1. Preliminary Examination
Eligible applicants will first appear for the IBPS Clerk Preliminary Examination.
2. Main Examination
Candidates qualifying in the Preliminary Examination will be shortlisted for the Main Examination.
3. Provisional Allotment
Based on the applicable recruitment process, merit and available vacancies, successful candidates will be considered for provisional allotment to participating banks.
How to Apply for IBPS Clerk Recruitment 2026?
Eligible candidates can submit their applications online through the official IBPS website.
Step-by-Step Application Process
Step 1: Visit the official IBPS website.
Step 2: Open the link for CRP Customer Service Associate-XVI.
Step 3: Select the New Registration option and complete the registration process.
Step 4: Use your registration credentials to log in to the application portal.
Step 5: Enter your personal, educational and other required information.
Step 6: Upload the required photograph, signature and supporting documents in the prescribed format.
Step 7: Select the appropriate State/UT and examination centre as applicable.
Step 8: Pay the application fee according to your category.
Step 9: Carefully verify all information before submitting the application.
Step 10: Submit the form and download a copy of the completed application for future reference.
Important: Candidates should keep their registration number, password and application details safely until the recruitment process is completed.
Important Dates of IBPS Clerk Recruitment 2026
| Event | Date |
|---|---|
| Online Application Starts | 1st August 2026 |
| Last Date to Apply | 21st August 2026 |
| Preliminary Examination | 10th & 11th October 2026 |
| Main Examination | 27th December 2026 |
| Provisional Allotment | March 2027 |
Important Documents for IBPS Clerk Application
Candidates should keep the required documents ready before starting the application process, including:
- Recent passport-size photograph
- Signature
- Graduation mark sheet/certificate
- Valid identity proof
- Category certificate, if applicable
- PwBD/Ex-Servicemen certificate, wherever applicable
- Other documents specified by IBPS
Important Links
Important Web-Links of IBPS Clerk Vacancy
| Online Application Form | Click Here |
| Official Notification | Click Here |
| Official Website | Click Here |
| jobassamhub.com |
The Preliminary Examination is scheduled for 10th and 11th October 2026.
