The Institute of Banking Personnel Selection (IBPS) has announced the IBPS CRP Customer Service Associate (CSA) XVI Recruitment 2026 for the recruitment of 11,403 Customer Service Associate (Clerical Cadre) posts in participating public sector banks.
Candidates who fulfil the prescribed eligibility conditions can submit their applications through the online portal. The application process commenced on 1st August 2026, and the deadline for submitting the online application is 21st August 2026.
The IBPS Clerk preliminary examination is scheduled to be held on 10th and 11th October 2026, followed by the Main Examination on 27th December 2026.
IBPS Clerk Recruitment 2026 – Overview
| Particular | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment Process | CRP Customer Service Associate – XVI |
| Post Name | Customer Service Associate (CSA) |
| Total Vacancies | 11,403 Posts |
| Assam Vacancies | 349 Posts |
| Educational Qualification | Graduate |
| Age Limit | 20 to 28 Years |
| Application Fee | ₹850/- for Others; ₹175/- for SC/ST/PwBD/ExSM |
| Application Mode | Online |
| Application Start Date | 1st August 2026 |
| Last Date to Apply | 21st August 2026 |
| Preliminary Examination | 10th & 11th October 2026 |
| Main Examination | 27th December 2026 |
| Provisional Allotment | March 2027 |
IBPS Clerk Recruitment Details
Name of Examination: IBPS CRP Customer Service Associate – XVI
Name of Post: Customer Service Associate
Total Number of Posts: 11,403
Vacancies in Assam: 349
Vacancy Year: 2027–2028
Pay Scale
The Customer Service Associate post carries the following pay scale:
₹24,050 – 1,340/3 – ₹28,070 – 1,650/3 – ₹33,020 – 2,000/4 – ₹41,020 – 2,340/7 – ₹57,400 – 4,400/1 – ₹61,800 – 2,680/1 – ₹64,480
Examination Centres in Assam
Preliminary Examination:
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
- Tezpur
Main Examination:
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
IBPS Clerk Category-wise Vacancy
| Category | Vacancies |
|---|---|
| UR | 4,740 |
| SC | 1,910 |
| ST | 942 |
| OBC-NCL | 2,815 |
| EWS | 996 |
| Total | 11,403 |
IBPS Clerk State-wise Vacancy 2026
The state/UT-wise distribution of Customer Service Associate vacancies is given below:
| State / UT | No. of Posts |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1,414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1,051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1,731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
IBPS Clerk Vacancy in Assam
A total of 349 Customer Service Associate vacancies have been reported for Assam. The bank-wise distribution is as follows:
| Participating Bank | Posts |
|---|---|
| Bank of Baroda | 36 |
| Canara Bank | 55 |
| Indian Overseas Bank | 8 |
| UCO Bank | 12 |
| Bank of India | 0 |
| Central Bank of India | 54 |
| Punjab National Bank | 102 |
| Union Bank of India | NR |
| Bank of Maharashtra | 2 |
| Indian Bank | 40 |
| Punjab & Sind Bank | 30 |
| Total | 349 |
Eligibility Criteria for IBPS Clerk Recruitment 2026
Candidates must fulfil the prescribed eligibility conditions relating to nationality, age, educational qualification, computer knowledge and local-language proficiency.
Nationality / Citizenship
Candidates should satisfy the nationality or citizenship conditions prescribed by IBPS for the recruitment. Eligible categories include Indian citizens and other specified candidates from Nepal or Bhutan, subject to the applicable conditions.
Age Limit
The applicant’s age should be between 20 and 28 years as on 1st August 2026.
A candidate should have been born between:
2nd August 1998 and 1st August 2006, both dates inclusive.
Age Relaxation
| Category | Maximum Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC-NCL | 3 Years |
| PwBD | 10 Years |
Additional relaxation, wherever applicable, will be provided according to the relevant government rules and recruitment provisions.
Educational Qualification
Applicants must possess a Bachelor’s Degree/Graduation in any discipline from a university or institution recognized by the Government of India or an equivalent qualification recognized by the Central Government.
The candidate must have completed the required graduation qualification on or before the date of registration and should provide the relevant academic details while filling out the application form.
Computer Knowledge
Candidates are required to have working knowledge of computer systems.
Applicants should either:
- Have studied Computer/Information Technology as a subject at the school, college or institute level; or
- Hold a certificate, diploma or degree related to computer operations/language or information technology.
Local Language Proficiency
Candidates applying for vacancies in a particular State/UT should have adequate knowledge of the specified local language.
This generally includes the ability to:
- Read
- Write
- Speak
- Understand
the applicable language of the State/UT for which the candidate is applying.
IBPS Clerk Application Fee 2026
Candidates have to pay the applicable application fee while submitting the online application.
| Category | Application Fee |
|---|---|
| SC / ST / PwBD / ExSM | ₹175/- |
| All Other Candidates | ₹850/- |
The fee mentioned above includes applicable GST.
Payment Method
The application fee can be paid through the online payment facilities available during registration, including:
- Debit Card
- Credit Card
- Internet Banking
- IMPS
- Cash Card
- Mobile Wallet
How to Apply Online for IBPS Clerk Recruitment 2026?
Eligible candidates can complete the registration process online. Follow the steps below:
Step 1
Visit the official IBPS recruitment website.
Step 2
Open the section related to CRP Customer Service Associate (CSA) XVI.
Step 3
Select the Online Application link and click on “New User – Register Here”.
Step 4
Complete the initial registration by entering the required personal information.
Step 5
Log in using the registration credentials and open the application form.
Step 6
Enter your personal, educational and other required details carefully.
Step 7
Upload the photograph, signature and other documents according to the prescribed specifications.
Step 8
Pay the applicable application fee through the available online payment options.
Step 9
Review the complete application form and correct any errors before final submission.
Step 10
Submit the application and download or print a copy of the completed form for future use.
Important: Applicants should carefully verify all information before submitting the form. Keep the registration number, password and application details safely for future reference.
IBPS Clerk Recruitment 2026 – Important Dates
| Event | Date |
|---|---|
| Online Application Starts | 1st August 2026 |
| Last Date to Apply Online | 21st August 2026 |
| Preliminary Examination | 10th & 11th October 2026 |
| Main Examination | 27th December 2026 |
| Provisional Allotment | March 2027 |
Important Web-Links of IBPS Clerk Vacancy
| Online Application Form | Click Here |
| Official Notification | Click Here |
| Join WhatsApp Channel | Click Here |
| Official Website | Click Here |
IBPS Clerk Exam Centres in Assam
Candidates from Assam can expect the following examination centres as mentioned for the recruitment:
Preliminary Exam Centres
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
- Tezpur
Main Exam Centres
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
Important Web Links
| Particular | Action |
|---|---|
| IBPS Official Website | Visit Official Website |
| Online Application | Apply Online |
| Recruitment Notification | Download Notification |
Frequently Asked Questions – IBPS Clerk Recruitment 2026
How many vacancies have been announced for IBPS Clerk 2026?
IBPS has announced 11,403 Customer Service Associate (CSA) vacancies under CRP CSA XVI.
How many IBPS Clerk vacancies are available in Assam?
There are 349 vacancies available for Assam.
What is the qualification for IBPS Clerk Recruitment 2026?
Candidates must have a graduation degree in any discipline from a recognized university or institution.
What is the age limit for IBPS Clerk 2026?
The prescribed age limit is 20 to 28 years as on 1st August 2026, with applicable relaxation for reserved categories.
What is the IBPS Clerk application fee?
The fee is ₹850/- for other candidates and ₹175/- for SC/ST/PwBD/ExSM candidates.
What is the last date to apply for IBPS Clerk Recruitment 2026?
The last date for submitting the online application is 21st August 2026.
When will the IBPS Clerk Preliminary Exam be held?
The Preliminary Examination is scheduled for 10th and 11th October 2026.
When is the IBPS Clerk Main Examination?
The Main Examination is scheduled for 27th December 2026.
Conclusion
The IBPS Clerk Recruitment 2026 is a major banking recruitment opportunity for graduates, with 11,403 Customer Service Associate vacancies across participating banks. Candidates interested in applying should complete the online registration before 21st August 2026 and ensure that they meet all eligibility requirements.
Applicants are advised to read the official recruitment notification carefully and verify the latest instructions, vacancy details, examination schedule and eligibility conditions before submitting the application.
